The Handbook of Maintenance ManagementNow in its second edition and written by a highly acclaimed maintenance professional, this comprehensive and easy-to-understand resource provides a short review of all the major discussions going on in the management of the maintenance function. This revision of a classic has been thoroughly updated to include advances in technology and thinking and is sure to be found useful by maintenance professionals everywhere. It's the perfect reference for any maintenance professional that needs a quick update on any specific area within the subject.
Why Manage Maintenance Patterns Patterns in Maintenance Where's the Money? Proving Your Case to Management How Assets Deteriorate Estimating Maintenance Budgets for Buildings and Equipment Evaluating Maintenance Maintenance Metrics, KPIs and Benchmarks Evaluating Worker Productivity Budgeting Maintenance Life Cycle Costing Strategies The Science of Customer Service Reengineering Maintenance Dealing with Contracts In-Sourcing and TPM 5S Guaranteed Maintainability Maintenance Quality Improvement ISO 900X and Maintenance Continuous Improvement Lean Maintenance RCM (Reliability Centered Maintenance) PM Optimization Accounting Issues of Maintenance and Activity-Based Costing Maintenance Information Flow Capturing Maintenance Information Fire Fighting PM (Preventive Maintenance) How to Install a PM System PM Task List Development PdM (Predictive Maintenance) Support for Maintenance Strategies Preplanning: Projects That Put You in the Driver's Seat Using Statistics in Maintenance Planning Project Management Estimating Job Duration and Work Standards Maintenance Scheduling CMMS (Computerized Maintenance Management Systems) Maintenance Parts and Supplies Maintenance Vendors Maintenance Stock Room and Inventory Control The Internet and Maintenance How Maintenance Interfaces with Other Departments Elements of Maintenance Leadership Craft Training Special Conditions, Challenges and Strengths Special Issues of Factory Maintenance Special Issues of Fleet Maintenance Special Issues of Building Maintenance Special Issues of Field Service Resources Appendix |
Contents
Introduction | 3 |
Why Manage Maintenance | 8 |
Section on Patterns The following chapters cover patterns in Maintenance Departments 1 Patterns in Maintenance | 25 |
Wheres the Money? Proving Your Case to Management | 28 |
How Assets Deteriorate | 39 |
Estimating Maintenance Budgets for Buildings and Equipment | 43 |
Evaluating Maintenance | 51 |
Maintenance Metrics KPIs and Benchmarks 7 | 52 |
How to Install a PM System | 226 |
PM Task List Development | 242 |
PdM Predictive Maintenance | 258 |
Projects That Put You in the Drivers Seat | 272 |
Using Statistics in Maintenance | 281 |
Planning | 287 |
Project Management | 291 |
Estimating Job Duration and Work Standards | 296 |
Evaluating Worker Productivity | 75 |
Budgeting Maintenance | 83 |
Life Cycle Costing Section on Strategies The following chapters cover strategies to deal with the dominant pattern present in Maintenance 1 | 92 |
3 3 | 101 |
Departments | 102 |
The Science of Customer Service | 103 |
Reengineering Maintenance | 106 |
Dealing with Contracts 101 106 | 114 |
InSourcing and | 128 |
14 | 135 |
Guaranteed Maintainability | 138 |
Maintenance Quality Improvement | 140 |
ISO 900X and Maintenance | 147 |
Continuous Improvement | 156 |
Lean Maintenance | 162 |
RCM Reliability Centered Maintenance | 164 |
Maintenance Information Flow | 182 |
Capturing Maintenance Information | 192 |
Fire Fighting | 215 |
PM Preventive Maintenance | 219 |
Maintenance Scheduling | 301 |
CMMS Computerized Maintenance Management Systems | 305 |
Maintenance Parts and Supplies | 328 |
Maintenance Vendors | 332 |
Maintenance Stock Room and Inventory Control | 338 |
The Internet and Maintenance | 349 |
How Maintenance Interfaces with Other Departments | 355 |
Elements of Maintenance Leadership | 363 |
Craft Training | 374 |
Special Issues of Factory Maintenance | 391 |
Special Issues of Fleet Maintenance | 398 |
Special Issues of Building Maintenance | 409 |
Special Issues of Field Service | 428 |
Glossary | 436 |
Resources | 446 |
451 | |
452 | |
453 | |