Interviewing in action : process and practice

A different kind of talking

Getting started

Attending and listening

Support and empathy : a sustaining presence

Exploration and elaboration

Assessment and working agreements

Gaining new perspectives : helping clients see things differently

Changing behaviors : helping clients do things differently

The clinical relationship : issues and dynamics

The clinical relationship : addressing self-disclosure and other boundary issues

Endings and transitions

Professional issues : ongoing education and self-care